FAQs

Your Cleaning Questions, Answered by SparkTex Cleaners with Care

Your satisfaction isn’t just our goal — it’s our promise. Every home and business we clean reflects our commitment to quality, reliability, and trust. Our experienced cleaning professionals have gathered honest, practical answers to the questions our clients ask most — so you can book with confidence and enjoy a spotless space every time.

Who is SparkTex Cleaners?

SparkTex Cleaners is a locally owned and operated cleaning company based in Conroe, Texas. We provide professional residential and commercial cleaning services designed to make your home or business spotless, healthy, and stress-free. If you’re ready to get started, request a quote with our Get a Free Estimate button or call us at (713) 252-9742.

Which cities and zip code areas do you serve?

Service Areas:
Cities: North Houston, The Woodlands, Conroe, Spring, Magnolia, Tomball, Cypress, Willis, Montgomery, New Caney, Kingwood, Humble, Pinehurst, and Porter.
ZIP Codes Served: 77002, 77003, 77004, 77005, 77006, 77007, 77008, 77009, 77010, 77011, 77014, 77016, 77018, 77019, 77020, 77021, 77022, 77023, 77024, 77025, 77026, 77030, 77032, 77037, 77038, 77039, 77040, 77041, 77043, 77045, 77046, 77050, 77052, 77054, 77055, 77056, 77057, 77060, 77064, 77065, 77066, 77067, 77068, 77069, 77070, 77071, 77072, 77073, 77074, 77075, 77076, 77077, 77078, 77079, 77080, 77081, 77082, 77083, 77084, 77086, 77087, 77088, 77089, 77090, 77091, 77092, 77093, 77094, 77095, 77096, 77098, 77099, 77301, 77302, 77303, 77304, 77306, 77316, 77318, 77339, 77345, 77346, 77354, 77355, 77356, 77357, 77362, 77365, 77375, 77377, 77378, 77380, 77381, 77382, 77383, 77384, 77385, 77386, 77387, 77389, 77393, 77396, 77429, 77433.

How do I request a free quote?

You can request a free estimate or schedule by calling (713) 252-9742.

What’s included in a standard residential cleaning?

Our Standard Cleaning covers dusting, sweeping, mopping, vacuuming, sanitizing bathrooms, cleaning kitchen surfaces, and general tidying of all rooms. Want a custom checklist? Tell us what you need when you book via Get a Free Estimate.

How often should I schedule cleanings?

Most clients choose Weekly, Biweekly, or Monthly visits — depending on your household size, lifestyle, and preferences. We can help you pick the best schedule—get tailored advice when you request a free estimate or call (713) 252-9742.

Do I need to be home during the cleaning?

Not at all! Many of our customers provide secure access or a key, and SparkTex Cleaners takes care of everything while you’re away. We follow strict security protocols—ask us about options when you book: Get a Free Estimate.

Do you clean apartments and Airbnbs?

Yes, we specialize in Apartments, Condos, and Airbnb cleanings with flexible scheduling for quick turnovers. Hosts love our speed and consistency—book your turnover today: Get a Free Estimate.

What types of businesses do you clean?

We clean Offices, Clinics, Retail Stores, Warehouses, Industrial Spaces, and more — customized for your industry’s needs. For a tailored plan, request a commercial quote or call (713) 252-9742.

Can you clean after hours or on weekends?

Absolutely. We offer Flexible Cleaning Hours to fit your business schedule without interrupting operations. Tell us your preferred window when you request an estimate.

Do you provide janitorial contracts?

Yes, we provide Recurring Janitorial Services with detailed checklists and quality inspections. Set up a routine plan today via Get a Free Estimate.

How do you ensure quality?

Our team follows a Detailed Checklist and is supervised by experienced managers who perform regular inspections to ensure quality. Ask for a sample checklist with your free estimate.

What is included in a deep cleaning?

Deep Cleaning targets hard-to-reach areas such as baseboards, behind appliances, inside cabinets, and heavy buildup areas. If your home needs a reset, schedule a deep clean via Get a Free Estimate.

Do you offer move-in or move-out cleaning?

Yes, we make sure your space is spotless for Move-In or Move-Out Cleaning. For pricing and availability, use Get a Free Estimate or call (713) 252-9742.

Can I schedule a one-time cleaning without recurring service?

Of course! One-Time Cleanings are great before events, holidays, or special occasions. Reserve your preferred time in seconds with Get a Free Estimate.

What are specialty cleaning services?

We also offer Eco-Friendly Cleaning, Refrigerator Cleaning, Oven Cleaning, and Maid Service. Add them to any visit when booking your estimate.

Do you offer green cleaning options?

Yes — see our Eco-Friendly & Green Cleaning category for more information, or request green-only products with your free estimate.

Can I book specialty services along with my regular cleaning?

Absolutely! You can add these services to any regular or deep cleaning appointment. Just mention your add-ons in the notes when you book an estimate.

How can I book a cleaning appointment?

Use the Get a Free Estimate button or contact us by calling +1 (713) 252-9742 to schedule your preferred date and time.

Can I reschedule or cancel?

Yes, we just ask for at least 24 Hours’ Notice to reschedule or cancel without a fee. Need to change your visit now? Call (713) 252-9742.

How long does a typical cleaning take?

It depends on your home’s size and condition — usually between 2–4 Hours. For an accurate time estimate, request a quick quote.

How do you determine your cleaning prices?

Pricing is based on your home’s size, cleaning frequency, and service type (Standard, Deep, Move-Out, etc.). See your exact price with a fast online estimate.

Do you charge hourly or flat rates?

We offer both! For standard and recurring services, we use Flat Rates; for custom or special requests, we can quote Hourly. Get today’s rate via Get a Free Estimate.

What payment methods do you accept?

We accept Credit/Debit Cards, PayPal, Stripe, Apple Pay and Zelle. Have billing questions? Call (713) 252-9742.

Do you offer discounts or special promotions?

Yes, we often have Seasonal Offers and Recurring Service Discounts — check our Special Offers page or request a free estimate to see current promotions.

Are your cleaners background-checked?

Yes. Every SparkTex Cleaners technician is Background-Checked, Trained, and Insured.

Will I get the same cleaner every time?

We do our best to assign the same technician or team for consistency and trust. Ask about a preferred tech when booking your estimate.

Do you train your cleaning staff?

Yes, our team receives ongoing training on Cleaning Techniques, Safety, and Customer Service.

Do you bring your own cleaning supplies?

Yes, we provide all Professional-Grade Supplies and Equipment needed for your cleaning.

Can I request specific products?

Absolutely! Let us know if you prefer Eco-Friendly, Fragrance-Free, or specific brands when you request an estimate.

Are your products safe for pets and children?

Yes — all our Green Cleaning Products are non-toxic and safe for both pets and family members.

Do eco-friendly products clean as effectively?

Definitely! We use high-quality, Eco-Certified Solutions that sanitize without harsh chemicals.

Do you clean around pets?

Yes, our team is Pet-Friendly. We only ask that aggressive pets be safely secured.

Can you clean pet hair and stains?

Absolutely. We have tools and products designed to remove Pet Hair, Odors, and Stains. Add pet-focused treatments to your next visit when you book a free estimate.

What if something breaks during cleaning?

In the rare event of damage, we’re fully insured and will handle repairs or replacements promptly.

Are your cleaners insured and bonded?

Yes, SparkTex Cleaners maintains active Liability Insurance and Bonding for all team members.

What safety measures do you follow?

We follow strict Safety Protocols, including gloves, sanitized tools, and non-toxic products.

How can I share feedback about my service?

You can contact us directly by phone, email, or through our website. We value your input to keep improving! Reach us anytime at (713) 252-9742.

Will I receive reminders before each visit?

Yes — we send friendly Text or Email Reminders before every scheduled cleaning.

Can I contact my cleaner directly?

For your convenience and safety, all communication goes through our main office to ensure quick responses.

What’s the benefit of recurring cleanings?

Regular Cleaning saves you money, keeps your home consistently spotless, and helps maintain surfaces longer. Start a plan now with a quick estimate.

Can I change my frequency later?

Yes — you can Upgrade, Downgrade, or Pause your plan anytime.

What makes SparkTex Cleaners different?

We combine Professional Service, Consistent Quality, Trustworthy Staff, and Transparent Pricing — all delivered with a personal touch.

How do you ensure customer satisfaction?

We stand by our 100% Satisfaction Guarantee — if you’re not happy, we’ll come back and make it right. Book with confidence via Get a Free Estimate.

Do you have reviews or testimonials?

Yes, you can read verified customer reviews on Google, Yelp, and our website.

Do you offer cleaning services outside your listed areas?

In some cases, yes. If your location is just outside our main service area, give us a call — we may still be able to help: (713) 252-9742.

Do you clean both homes and businesses?

Yes. SparkTex Cleaners serves both Residential and Commercial clients, offering customized cleaning solutions for houses, offices, retail spaces, and more. Get a tailored quote today: Get a Free Estimate.

Can I request special attention to certain areas or rooms?

Absolutely! Just let us know before your cleaning — we’re happy to prioritize any spaces that matter most to you.

Do you provide invoices for business accounts?

Yes, we can issue detailed Invoices weekly or monthly for all recurring commercial clients. Set up billing with a quick call to (713) 252-9742.

Can you handle large facilities or warehouses?

Definitely. We have the staff, equipment, and experience to handle Large Commercial Spaces safely and efficiently. Request a walk-through via Get a Free Estimate.

How much notice do I need to book a one-time cleaning?

We recommend scheduling at least 48 Hours in advance to ensure availability, especially during weekends and holidays. Check openings now with Get a Free Estimate.

Do you offer event cleaning before or after parties?

Yes! We can prepare your home for guests or clean up afterward so you can relax and enjoy your event. Book your Event Cleaning here: Get a Free Estimate.

Do you offer refrigerator or oven deep cleaning?

Yes, we do — Refrigerator Cleaning and Oven Cleaning can be added as stand-alone services or combined with your regular visit. Add them during booking with Get a Free Estimate.

Can I book maid service on a recurring basis?

Yes. Our Maid Service can be scheduled weekly, biweekly, or monthly depending on your household needs. Start your plan with a free estimate.

Do you send reminders before the cleaning?

Yes, we send text or email reminders before every scheduled visit for your convenience.

What if I need to stop recurring service temporarily?

You can pause or skip a visit anytime — just let us know 24 Hours in advance.

When is payment due?

Payment is due on the day of service unless other arrangements have been made in advance.

Do you charge extra for first-time or deep cleanings?

Yes, initial cleanings take longer and are priced slightly higher to bring your home up to our SparkTex Cleaners standard. Get your initial price instantly with Get a Free Estimate.

Do you use contract or temporary workers?

No. All SparkTex Cleaners team members are employed directly by us and trained under our quality standards.

How do you handle keys or home access?

You can be home, leave a key in a safe place, or provide us secure access instructions — whichever works best for you.

Do you offer fragrance-free cleaning for sensitive clients?

Yes, we can use Hypoallergenic and Fragrance-Free products upon request.

Can I provide my own cleaning supplies?

Sure — if you prefer specific brands or products, just let us know ahead of time.

Do you use reusable cleaning materials?

Yes, whenever possible. We aim to minimize waste by using Reusable Cloths and Refillable Bottles.

Do I need to secure my pets during cleaning?

We love pets! For everyone’s safety, we ask that any aggressive animals be secured during the visit.

Do you clean after renovations or construction projects?

Yes — our Post-Construction Cleaning removes dust, paint residue, and debris from all surfaces. For availability and pricing, request a free estimate.

Do I need to sign a contract?

No long-term contracts required! You can start, pause, or cancel services anytime.

How do you protect my privacy and home security?

We maintain strict Confidentiality and follow secure key-handling and entry protocols for every client.

How do I report a concern or issue?

You can reach out directly to our office by phone, email, or through our website contact form. We’ll address any concern within 24 Hours. Call (713) 252-9742.

Do you have a satisfaction guarantee?

Yes, if you’re ever unsatisfied, we’ll return promptly to fix it — no extra charge. That’s part of our 100% Satisfaction Guarantee. Book with confidence here: Get a Free Estimate.

Can I switch from one-time to recurring service later?

Yes, you can easily upgrade to Recurring Service anytime and enjoy loyalty pricing. Switch plans with a quick estimate request.

Do recurring clients get priority scheduling?

Yes — our recurring members receive Preferred Scheduling and Exclusive Offers year-round.

What’s your cleaning process?

We use a detailed, Room-by-Room Checklist system to ensure consistent results every visit.

Do you guarantee your work?

Absolutely — every cleaning is backed by our 100% Satisfaction Guarantee.

How long have you been in business?

SparkTex Cleaners has proudly served Texas communities for years, building trust through professionalism, quality, and care.

Do you serve apartment complexes or HOAs?

Yes, SparkTex Cleaners provides cleaning services for Apartment Complexes, HOA-Managed Communities, and Multi-Unit Residential Properties. We can tailor recurring or common-area cleaning plans based on your building’s needs and schedule. Start a building plan today: Get a Free Estimate.

Do you charge a cancellation fee?

We understand that plans can change. If you need to cancel or reschedule, please notify us at least 24 Hours in advance to avoid a small cancellation fee. Need help now? Call (713) 252-9742.

Is tipping required or expected?

Tipping is not required, but always appreciated if you feel your cleaning technician went above and beyond. Most clients choose to tip occasionally or during special occasions, but it’s completely optional.

Do I need to provide entry access (keys or door codes)?

Yes, we’ll need secure access to your property. You can either be home to let us in, provide a key, or share a temporary door code. All access details are kept private and handled with the highest security standards.

Do you clean inside cabinets, ovens, and fridges?

Yes, we’ll need Secure Access to your property. You can either be home to let us in, provide a key, or share a temporary door code. All access details are kept private and handled with the highest security standards.

Do you provide supplies for offices, or should clients supply them?

Yes! Tasks like inside the Refrigerator or Oven are part of our Deep Cleaning or Move-In/Move-Out services. Just let us know in advance so we can include them in your estimate and schedule extra time if needed. Begin here: Get a Free Estimate.

What if I’m not satisfied with my cleaning?

SparkTex Cleaners brings all professional cleaning supplies and equipment needed for your Office Cleaning. However, if your business prefers specific brands or eco-friendly options, we’re happy to accommodate them. Request a tailored commercial quote: Get a Free Estimate.

Do you offer disinfection or sanitization services?

Yes, SparkTex Cleaners provides full Disinfection & Sanitization services using EPA-approved products that eliminate bacteria, viruses, and germs on all high-touch surfaces. Add disinfection to your next visit when you book an estimate.

What areas are disinfected during service?

We focus on frequently touched areas such as doorknobs, light switches, countertops, handles, faucets, and bathrooms to help ensure a safer and healthier environment.

Are your disinfecting products safe for pets and children?

Absolutely. We use non-toxic, Eco-Friendly Disinfectants that are safe for both pets and families while effectively killing harmful pathogens.

Can I add disinfection to my regular cleaning?

Yes! You can include Disinfection as an add-on to any Standard, Deep, or Recurring Cleaning — simply mention it when booking via Get a Free Estimate.

Are your estimates free?

Yes, all our estimates are free and customized to your property’s needs. Get yours now: Get a Free Estimate.

Do you offer same-day or emergency cleaning services?

Depending on availability, we can often accommodate Same-Day or Next-Day requests. Please call us to confirm openings at (713) 252-9742.